: Papers like those found on Semantic Scholar and ScienceDirect argue that TBYB programs (like Amazon's Prime Wardrobe) decrease functional, physical, and financial risks for consumers.
: Research on ResearchGate notes that trust and the ability to return items for refunds are critical "guarantees" that influence whether a customer will choose online shopping over physical stores. Key TBYB Implementation Models try clothes before buying
Academic and industry papers exploring the "try before you buy" (TBYB) concept primarily focus on reducing and the "product-fit uncertainty" (PFU) that typically plagues online apparel shopping . Academic Perspectives on TBYB : Papers like those found on Semantic Scholar
: Studies indicate that AI-driven virtual fitting rooms improve size accuracy and purchase confidence, which can significantly reduce fashion return rates for brands. Academic Perspectives on TBYB : Studies indicate that
: Tools like Google Shopping Try-On or the experimental Doppl app use generative AI to show how clothes look on a digital version of the user's actual body, rather than a generic model.
Research highlights that allowing customers to physically or virtually test clothing before committing to a purchase addresses several key psychological and logistical barriers:
: Customers order multiple items (e.g., different sizes or styles) at no upfront cost, keep them for a trial period (typically 7 days), and are only charged for what they keep. This is extensively discussed as a strategy to mitigate PFU at no cost of shipping.